Shipping policy
📦 Shipping Within Lebanon
We offer reliable local delivery across Lebanon.
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Delivery Timeframe:
Orders are processed and delivered within 3 to 5 working days. -
Shipping Cost:
A flat delivery fee of $5 USD applies to all orders shipped within Lebanon. -
Delivery Method:
Orders are delivered via trusted local couriers. You’ll receive a confirmation once your package is dispatched.
🌍 International Shipping
We offer international shipping on selected items.
For international orders, please contact us at kidshub.leb@gmail.com or via WhatsApp for a custom quote and availability.
Note: Import duties, taxes, and customs clearance charges are the customer’s responsibility. Kids Hub is not responsible for customs delays.
🚚 “Try Before You Buy” Orders
We offer a flexible Try Before You Buy service so you can shop with confidence:
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You may request multiple items to be delivered to your home for trial.
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The driver will wait up to 10 minutes at your doorstep while you try the items.
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You only pay for the items you choose to keep.
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Double delivery fees apply (i.e., $8 total).
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All unpurchased items must be returned immediately, in original condition with tags attached.
❗️ Shipping Delays
We aim to meet all delivery windows, but occasional delays may occur due to holidays, weather, or courier service issues.
📩 Need Assistance?
If you have not received your order within the delivery timeframe or need help with shipping:
📧 Email: kidshub.leb@gmail.com
📞 Phone: 03 794 793
📍 Location: Beirut, Lebanon